Warranty
Every Dewfloss comes with a 1-Year Limited Warranty.
What's covered: if your Dewfloss stops working because of a defect in materials or workmanship within 12 months of delivery (including a battery that stops charging), we'll replace it.
What's not covered: normal wear of tips, damage from drops, submerging the unit, opening the housing, or using it with anything other than water or mouthwash diluted per its label.
How to claim: email support@dewfloss.shop with your order number and a short video of the problem. No need to send the unit back unless we ask.
This warranty is offered by Jansii Buys LLC and does not affect your rights under applicable law.